► TELUS Digital
[Jun 2022 – Present]Backend Software Engineer
Recommendation engine
[Mar 2025 – Present]- I develop and maintain TELUS's recommendation engine, built on the TM Forum TMF680 API, in Java and Spring Boot. It decides which offers and promotions TELUS and Koodo customers see for mobility and home services, at about 40M requests a month.
- Built a new microservice for the company's real-time offers push. It pulls offers from a new upstream API, merges them with the regular catalog and ranks the result, so offers can react to what a customer just did.
- There's no separate DevOps team, so I take my own tickets from code to Cloud Deploy releases on GKE and watch them in Dynatrace. I also cover on-call for Black Friday, Cyber Monday and the holidays.
TELUS Health, claims adjudication
[Feb 2023 – Mar 2025]- Worked on the engine that decides every insurance claim for TELUS Health in Canada: eligibility, deductibles, coverage percentages. I learned Canadian insurance rules from zero and turned them into tested Java and Spring Boot services talking SOAP and REST to Oracle.
Zimbra Collaboration Suite
[Jun 2022 – Feb 2023]- Built Java command-line tools that moved customers off third-party plugins and onto Zimbra's own native features.




